How it worksFeaturesPricingFAQDashboard →
NFC-POWERED REPUTATION MANAGEMENT

Turn every tap into better reviews

More 5-star reviews. Fewer surprises. One tap sends happy customers straight to Google — and keeps complaints private for your team to handle first.

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App preview
Trusted by local businesses everywhere
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My goals
Google Rating
4.8
Target: 4.9 by Dec 2026
Response Rate
92%
All complaints addressed
Expenses
Weekly feedback
47
App preview
Everything you need to protect your reputation.

One inbox. Every location.

All feedback from every NFC device across every location flows into a single dashboard. Nothing slips through.

Catch problems before they go public.

AI surfaces complaint patterns by category and time period. Spot a service issue on Tuesdays before it lands on Yelp.

Happy customers go straight to Google.

4 and 5-star ratings get redirected automatically to your Google, Yelp, or Facebook page. No prompting needed.

Reply to every complaint in seconds.

AI drafts a response the moment a low rating comes in. Your team reviews, edits, and sends — done before the customer gets home.

Your reputation, at a glance.

Everything that happens after a tap flows into your Reputap dashboard — complaints, ratings, AI replies, and trends. You stay in control without lifting a finger.

Live feedback inbox
Every tap, every location, one place. See ratings, read comments, and track status in real time.
Instant email & SMS alerts
Know the moment a complaint comes in. Never find out about a bad experience from a public review.
Weekly & monthly digest reports
AI-generated summaries of your ratings, complaint categories, and response performance — delivered to your inbox.
89 reviews this month
Rating up to 4.7 ★
New complaint alert
AI reply drafted ✓
Good morning, Maria 👋
Reviews
4.8
↑ +0.3 this mo.
This week
23
↑ +8 vs. last wk
Response
94%
All replied
James R.
★★★★★
Food was incredible, service was fast. Will be back!
Sarah M.
★★☆☆☆
Waited 25 min, no one checked on us. Disappointed.
✦ AI Reply Draft
Hi Sarah, we sincerely apologize for the wait — this isn't the experience we strive for...
Review & Send
Works for every review-driven business
🍽️
Restaurants
Catch complaints before Yelp does
💇
Salons & Spas
Turn happy clients into 5-star reviews
🏨
Hotels
In-room and lobby NFC for instant feedback
🏥
Med & Dental
Private feedback from every patient visit
🛍️
Retail
Point-of-sale tap for post-purchase input
🔧
Auto & Services
Follow up at pickup, not on Google
Step 1

Customer taps

Your NFC device sits at the table, counter, or entrance. One tap opens a feedback page — no app, no login, no friction.

Step 1
Step 2

Feedback routes

Low ratings stay private for your team. High ratings redirect straight to your Google, Yelp, or Facebook page automatically.

Step 2
Step 3

Reviews grow

Watch your public review count climb while catching every complaint before it goes online. AI helps you respond in seconds.

Step 3
★★★★★
"We went from 3.8 to 4.6 stars in about 90 days. The biggest change was just actually hearing about problems before they hit Google."
S
Sofia R.
Bella's Café — Coral Springs, FL
★★★★★
"The AI reply drafts alone are worth it. A complaint used to ruin my morning. Now I just review the draft, hit send, and move on."
M
Marcus T.
Prestige Auto Detailing — Tampa, FL
★★★★★
"Our front desk used to dread asking for reviews. Now the NFC tags do it for us. We get 3–4x more reviews than we did before."
J
Jennifer K.
Bloom Med Spa — Boca Raton, FL

Join businesses already catching complaints and collecting more 5-star reviews.

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// Pricing
Simple, flat pricing.
No per-tap charges. Cancel anytime. Extra NFC devices are a flat $9.95/mo each.
Starter
$79/mo
Perfect for a single-location business getting started with reputation management.
  • NFC device included
  • Feedback inbox & status tracking
  • Email alerts on new feedback
  • Google / Yelp redirect routing
  • Monthly insights report
Get Started
Professional
$149/mo
For businesses that take reputation seriously. More devices, AI responses, and deep analytics.
  • NFC device included
  • Everything in Starter
  • AI replies drafted instantly for every complaint
  • AI offers unhappy customers a custom promo — automatically
  • Auto-reply mode — set it and forget it
  • SMS + email alerts
  • Weekly AI insight reports
Get Started
Enterprise
Custom pricing
For multi-location chains and franchises. Everything in Professional, scaled to your operation.
  • NFC device included — custom add-ons
  • Everything in Professional
  • Dedicated account manager
  • White-label & custom integrations
  • SLA & priority onboarding
Talk to us
Frequently asked questions
Yes — NFC is built into every modern iPhone (XR and later) and Android device. Customers don't need to download anything, scan a QR code, or open an app. One tap opens the feedback page directly in their browser.
No. The feedback form is completely open — no login, no sign-up, no friction. The less steps between a customer and their feedback, the more responses you get. They tap, they rate, they're done in under 30 seconds.
Absolutely. During onboarding you provide your Google, Yelp, Facebook, or any other review page link. When a customer leaves a 4 or 5 star rating, Reputap redirects them straight to that exact URL so they can post a public review.
Low ratings (1–3 stars) stay completely private. They land in your dashboard, you get an instant email alert, and an AI-drafted response is generated for you to review and send. The complaint never touches a public review site unless you choose to respond publicly.
It depends on your setup. A single-location café might start with 2–3 tags at tables and one at the counter. A multi-location business or franchise would benefit from the Professional or Enterprise plan. We'll help you figure out the right number on your demo call.
Yes, no contracts, no cancellation fees. You can cancel your subscription at any time from your dashboard. Your account stays active until the end of the billing period you've already paid for.

You're already delivering a 5-star experience. Make sure the internet knows it.

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